Click OK and if prompted to restart the computer, do so.Uncheck all programs associated with Dell support. Go to the Start menu and click the “Startup” tab. If you want to keep Dell SupportAssist, but disable it, here’s how to do that in three easy steps: Labeling the severity as “High,” Dell released an update to fix it.īut you may want to not only update Dell’s SupportAssist, but remove it from your computer entirely. “Dell recommends that all users determine the applicability of this information to their individual situations and take appropriate action,” the company says in a late April disclosure of the issue. ago so honestly you would just keep dell update. If you uninstall that - be sure to check the driver page of dell at least 3 times a year. With Dell Update comes a feature that lets you download driver updates more easily. The program automatically downloads updates on your computer.ĭemirkapi found that the way SupportAssist communicates with your computer can be hijacked by bad actors. You cannot easily uninstall the components you REALLY need. The security risk can be particularly costly for users: SupportAssist is powerful software on nearly all Dells. This “remote code execution vulnerability,” made headlines recently after being written about 17-year-old cybersecurity researcher and blogger Bill Demirkapi, who says the Dell issue has been a risk since October of 2018. Dell Digital Delivery Dell Help and Support Dell Product Registration Dell Support Assist & Remediation & Agent Dell Update Dell Update SupportAssist Update Plugin All of the abovementioned Dell software can be safely removed without causing issues to how your Dell laptop functions. The issue is with Dell’s SupportAssist program, which the company touts as “the first automated proactive and predictive support solution for PCs and tablets.” Vulnerability found in Dell’s SupportAssist: How to fix it If you have a Dell computer, your system’s security may be at risk due to a program likely preinstalled on your machine.
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